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Free delivery on orders over ৳5,000 · Cash on Delivery nationwide

Al-Haya
Legal

Privacy Policy

Last updated: September 2026

Information We Collect

When you place an order, we collect the information needed to fulfil it — your name, phone number, email address and delivery address. We do not collect payment card details, as Cash on Delivery is our primary payment method.

How We Use Your Information

Your information is used solely to process and deliver your order, communicate order updates, and respond to support requests. We do not sell your personal information to third parties.

Cookies

We use essential cookies and local storage to remember your bag and wishlist between visits. These are stored only on your device and are not shared with third parties.

Data Retention

Order information is retained only as long as necessary to fulfil your order and comply with our business and legal obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting our support team.

Contact Us

If you have questions about this policy, please reach out via our Contact page.